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When you interact with our Site, for example, placing an order, creating an account and/or profile, we may collect your name, email address, mailing address, contact numbers, credit card number, and expiration date. The personally identifiable information we collect when you place an order, create an account and/or profile on our Site may be used for the purposes outlined in this policy, including:
Credit Card and Payment Information
We do not share any of your payment information with third parties (except to its payment processors).
Information Provided in Optional Surveys
We may periodically ask you to participate in online surveys or fill out online questionnaires concerning topics such as customer satisfaction. All surveys and questionnaires are optional and the information collected will not be associated with any user’s personal information. Information gathered may be shared with third parties in order to improve customer satisfaction and program effectiveness. No personal information of any user will be connected to survey or questionnaire results.
Other Information You May Voluntarily Provide
From time to time, we may collect third-party email addresses or other contact information from our users and customers so that we may send information to their friends and family on an as-requested basis. For example, we may collect email addresses when a customer provides us with that information so that we may send out Referral Coupons. We also require the same when users utilize certain functions such as "email this to a friend" features.
We also collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Site. This information may be used for our business purposes. We may link this information to personally identifiable information for these and other purposes, including personalizing your experience on our Site. Information is also collected when you use our app Handheld Products, including the software application needed to utilize the Handheld Products on your handheld device (the "Application"). During the installation of the Application and subsequent synchronizations, we collect non-personally Identifiable Information concerning your device (such as the specific type of operating system and hardware you have, and the amount of free and total memory) and the Application’s files on your device.
Our Handheld Products also collect information about your usage of the Application (such as the dates you last synced with the Internet or the dates you last used certain features). When you sync your device with the Website, we store some of this information.
When you use our Site, we gather web traffic information via "cookies". Cookies are small pieces of digital information stored by your browser on your computer and tracks initial and returning visits, browsing patterns on our site, and products ordered and viewed. Our cookies do not contain personally identifying information, but they enable us to identify you as a repeat visitor and help us personalize your experience with us. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar. You need to have cookies enabled on your computer in order to use our site. If you do not accept cookies to use our Website, you may not be able to use certain resources or features of our Website.
Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies, and they are not placed on your computer.
Web Beacons, Pixel Tags, and 3rd Party Cookies
We, or third parties engaged by us, may use web beacons on some pages of this site. A web beacon (also known as a pixel tag or clear GIF) is a graphic image which is used to better understand the browsing patterns of visitors to the page.
When the HTML code for the web beacon points to a site to retrieve the pixel image, information can be passed along such as the IP address of the computer that requested the image, the time the web beacon was viewed and for how long, the type of browser that was used, and previously set cookie values. Web beacons DO NOT pass or read personally identifiable information about you.
Web beacons work in conjunction with cookies set by trusted third parties that are used to assess the effectiveness of particular promotional campaigns or to optimize advertising once a user leaves a website. View your browser’s help section to determine how to configure your browser to reject or manage first-party and/or third-party cookies. We may share aggregated information collected through web beacons to vendors for which the beacon was set to determine the success of marketing campaigns, but does not disclose personally identifying information to these vendors.
We do not respond to web browser "do not track" signals or other mechanisms that provide you the ability to exercise choice regarding the collection of personal information about your online activities over time and across third-party websites or online services.
How do we protect customer information?
Protecting your information from unauthorized disclosure is important to us. We use the industry standard technology to protect the security of your information. We have taken certain physical, electronic, contractual and managerial steps designed to safeguard the information we collect from you. Unfortunately, no data transaction over the Internet can be guaranteed to be 100% secure.
We may share your information (other than payment information) with third-party vendors for shipping and billing purposes and with other third-parties that provide a service for us to help operate our business and the Site and administer activities on our behalf.
We may also provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors.
From time to time, we may make mobile device applications and mobile marketing campaigns available to you and may allow you to register for services that involve push notifications and/or emails being sent to your mobile device. You are responsible for obtaining access to the mobile device services. Such access may involve third-party fees, including mobile carrier, text messaging, or airtime charges. You are solely responsible for those fees, including any and all fees associated with the use of the applications, delivery of the messages, emails or other materials to your mobile device. Please consult your mobile service provider's pricing plan prior to purchasing or downloading any application or registering for any such service to determine the charges for sending and receiving push notifications or emails from/to your mobile device. You will be given the opportunity to opt-in to receive push notifications or emails to your mobile device at the time you register for the campaign and with each message or email you receive.
We welcome your questions and comments about privacy and/or this policy. Please send an email to: firstname.lastname@example.org